Privacy Policy

Effective date: 15/06/2026

This Privacy Policy explains how Plumber Phenix City AL we collects, uses, and protects information when you visit plumberphenixcityal.com (the “Site”) or contact us for plumbing services. By using this Site or submitting your information through our forms, you agree to the practices described below.

1. Information We Collect

Information you provide to us. When you complete our estimate or contact form, call us, or email us, we may collect your name, phone number, email address, service address or location, and details about the plumbing service you are requesting.

Information collected automatically. When you browse the Site, we may automatically collect technical information such as your IP address, browser type and version, device type, the pages you view, the time spent on those pages, and the website or search term that referred you. This information is gathered through cookies and similar technologies (see Section 4).

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and return your call or message;
• Schedule, provide, and follow up on plumbing services;
• Prepare and send estimates and invoices;
• Improve our website, services, and customer experience;
• Send service updates and, where permitted, occasional promotional messages you can opt out of at any time;
• Comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell or rent your personal information. We may share information only in these limited circumstances:

• Service providers who help us operate our business and website — for example, scheduling, hosting, email, and advertising or analytics platforms — and only to the extent needed to perform their services;
• Legal and safety reasons — when required by law, court order, or to protect the rights, property, or safety of our customers, our business, or others.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, measure traffic, and improve our marketing. The third-party tools we use may include:

• Google Analytics — to understand how visitors use our Site. You can opt out using the Google Analytics Opt-out Browser Add-on.
• Google Ads — to measure ad performance and show relevant ads. You can manage ad settings in your Google Ad Settings.
• Meta (Facebook) Pixel — to measure the effectiveness of our advertising and reach relevant audiences. You can manage your preferences in your Facebook ad settings.

You can disable or delete cookies through your browser settings. Please note that some parts of the Site may not function properly if cookies are turned off.

5. Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no common industry standard for responding to these signals, our Site does not currently respond to them.

6. Phone and Text Message Consent

By providing your phone number through our forms or by calling us, you consent to be contacted by phone call or text message regarding your service request, appointment, or estimate. Message and data rates may apply. Message frequency varies. You may opt out of text messages at any time by replying STOP, and you may ask us not to call you. Consent to receive messages is not a condition of purchasing any service.

7. Data Retention

We keep your personal information only for as long as necessary to provide our services, maintain business and accounting records, and comply with legal requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

You may request to access, correct, or delete the personal information we hold about you by contacting us using the details in Section 13. Depending on your state of residence, you may have additional rights:

• California residents have the right to know what personal information we collect, to request deletion, and to opt out of the sale of personal information. We do not sell personal information.

We will not discriminate against you for exercising any of these rights.

10. Third-Party Links

Our Site may contain links to third-party websites, such as manufacturer pages, government resources, or our social media profiles. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.

11. Children’s Privacy

Our Site and services are intended for adults and are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Plumber Phenix City AL
4492 US HWY 80, Phenix City, AL 36870
Phone: (334) 480-1723
Email: info@plumberphenixcityal.com